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                  COVID-19 CUSTOMER COMMUNICATION

                  Site news

                  Date added: 19 Mar 2020 COVID-19 CUSTOMER COMMUNICATION

                  The Thomas Dudley Group would like to take this opportunity to update you on the actions we are taking around the Coronavirus.

                  As we are currently operating in uncertain times the one thing we are certain of is the importance of putting our people’s wellbeing at the forefront combined with the ability to successfully run our business with our customers and suppliers.

                  Thomas Dudley is taking the recent outbreak of COVID-19 very seriously and the management team are meeting daily to make appropriate decisions for our people and the business. While we await to see what evolves over the coming weeks, we have prepared as much as we can to ensure we continue to meet our customer commitments.

                  To date we’ve made a decision to limit all work-related travel, external meetings and events, and have placed teams on rotation to minimise the risk of infection and transmission. Despite our sales teams being less visible at this time, they are all still available and will be maintaining business and service relationships through telephone and email.

                  We are confident that as a UK manufacturer having multiple sites, high levels of raw materials and finished goods this will allow us the flexibility as and when demand and labour availability change so that we can remain agile as a business satisfy our customer orders.

                  We continue to monitor the situation daily and take action based on Government advice and directives, however we remain positive that we have the ability to manage and serve our markets within this dynamic environment.

                  In the meantime thank you for your support during this period and most importantly please stay safe.

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